Privacy Policy

Effective date: September 4, 2026  |  Last updated: September 28, 2026

Keep Getting Clicks ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our websites or booking pages, submit a form, use a chat feature, schedule a call, purchase a service, or otherwise communicate with us.

1. Information we collect

Information you provide. We may collect your name, email address, phone number, business name, website, location, service areas, services, business goals, appointment preferences, and other information you choose to share.

Scheduling and payment information. When you book a call or purchase a service, we may receive appointment details, billing contact information, payment status, transaction amounts, and subscription records. Our payment processor collects and processes payment-card information. We do not directly store full payment-card numbers.

Communications and chat. We may keep records of emails, call notes, form responses, chat messages, support requests, proposals, agreements, and other communications. If you use a website chat feature, the information you enter may be processed by our communications service providers to answer questions, route your inquiry, and help us follow up. Some chat features may use automated or AI-assisted responses. Please do not submit passwords, payment-card numbers, or other sensitive information through forms or chat.

Technical information. We and our service providers may collect your IP address, browser and device type, operating system, referring pages, pages viewed, visit dates and times, approximate location, and interactions with our website. Cookies and similar technologies may help operate the site, remember preferences, and measure performance.

Public business information. When providing an audit or SEO service, we may review publicly available websites, search results, directories, reviews, and Google Business Profiles.

2. How we use information

  • Respond to inquiries and help you choose the right service.
  • Schedule calls, send appointment details, and communicate about your requests.
  • Prepare and deliver SEO audits, local SEO, and Google Business Profile services.
  • Process payments, manage subscriptions, and maintain business records.
  • Send requested updates, receipts, reminders, and onboarding information.
  • Operate, maintain, secure, troubleshoot, and improve our websites, forms, calendars, chat, and services.
  • Detect misuse or fraud, enforce agreements, and meet legal, tax, and accounting obligations.

3. Email, phone, and text communications

When you contact us, we may respond using the contact information you provide. You can unsubscribe from promotional emails using the link in the message or by contacting us. You may also ask us to stop promotional calls. Service-related communications, such as receipts or responses to your inquiry, may still be necessary to provide a service you requested.

Submitting our general contact form does not enroll you in promotional text messages. If we offer text messaging, we will provide a separate disclosure and request the consent required for that messaging program. You may opt out of a text-message program by replying STOP, or reply HELP for assistance. Message frequency varies, and message and data rates may apply. Consent to promotional texts is not a condition of purchasing a service.

We do not sell, rent, or share mobile numbers or text-message opt-in and consent records with third parties or affiliates for their own marketing or promotional purposes. Providers that deliver communications on our behalf may process information only as needed to support that service.

4. How we disclose information

We may disclose information to providers that help operate our business, including website hosting, CRM, forms, scheduling, chat, email, payment processing, analytics, security, and communications providers. These may include HighLevel, Google services, and Stripe. Contractors assisting with service delivery are expected to protect the information they receive.

We may also disclose information to professional advisers; when required by law or legal process; to protect rights, safety, or property; in connection with a business merger, acquisition, or sale; or at your direction. The restrictions on mobile information and messaging consent described above continue to apply.

We do not rent personal information or knowingly sell it for money. We do not use information submitted through lead or client intake forms for cross-context behavioral advertising.

5. Cookies and analytics

Our website and embedded service providers may use essential, functional, performance, or analytics cookies and similar technologies. You can use your browser settings to block or delete cookies. Blocking some cookies may affect forms, booking tools, chat, or other site features. Third-party services may offer their own privacy controls.

6. Data retention

We retain information for as long as reasonably necessary to respond to you, provide services, maintain business and transaction records, resolve disputes, meet legal obligations, and protect our business. Retention periods depend on the information and why it was collected. We may delete or anonymize information when it is no longer needed.

7. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security.

8. Your choices and privacy rights

You may request access to, correction of, or deletion of personal information we maintain about you. Depending on where you live and which laws apply, you may have additional rights, including obtaining a copy of certain information, opting out of certain uses, or appealing a decision about a request. We may need to verify your identity and may retain information when permitted or required by law.

Email info@keepgettingclicks.com with "Privacy Request" in the subject line. We will not discriminate against you for exercising an applicable privacy right.

9. Third-party links and services

Our website may link to or embed services operated by third parties. Their own privacy notices govern their collection and use of information. We are not responsible for the content or privacy practices of third-party websites and services.

10. Children’s privacy

Our services are intended for businesses and adults, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

11. Changes to this policy

We may update this policy from time to time. The revised version will show a new "Last updated" date. We may also communicate material changes through other reasonable means when appropriate.

12. Contact us

Keep Getting Clicks
Midlothian, Virginia 23114
Email: info@keepgettingclicks.com
Phone: (804) 661-3117

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